Effective Date: 01/01/2025

Introduction

At Revamp Health, your privacy and the security of your personal and health information are our top priorities. This Privacy Policy explains how we collect, use, and protect your data when you use our website (www.revamp.health) and our mobile application (the “App”). By using our services, you agree to the terms of this Privacy Policy.


1. Who We Are

Our website address is: https://revamp.health.


2. Information We Collect

Website:

  • Contact Information: Name, email, and phone number provided through forms.
  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
    • An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.
    • After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • Media: If you upload images to the website, avoid embedding location data (EXIF GPS). Visitors can download and extract location data from images on the website.
  • Cookies:
    • When you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience. These cookies last for one year.
    • Visiting the login page sets a temporary cookie to check if your browser accepts cookies. It contains no personal data and is discarded upon closing the browser.
    • Login cookies last two days unless “Remember Me” is selected, which extends the duration to two weeks.
    • Editing or publishing an article saves an additional cookie with the post ID, expiring after one day.
  • Embedded Content: Articles may include embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves as if the visitor visited the other website, which may collect data, use cookies, or track your interaction.

App:

  • Protected Health Information (PHI): Patient records, medical history, and monitoring data.
  • Personal Information: Names, emails, phone numbers, and other contact details.

3. How We Use Your Information

  • Website Data: Used to respond to inquiries, manage comments, and improve user experience.
  • App Data: Shared with patients’ providers, provider staff, and caregivers to facilitate healthcare services. Data may also be accessed by authorized users through the app and web application.

4. Data Protection

We employ the following measures to safeguard your data:

  • Encryption: All data is encrypted during storage and transmission.
  • Secure Servers: Data is stored on secure servers with restricted access.
  • Two-Factor Authentication (2FA): Adds an additional layer of security for user accounts.
  • HIPAA Compliance: We comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality of PHI.

5. Retention of Your Data

  • Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
  • For registered users, personal information is stored in user profiles and can be viewed, edited, or deleted at any time, except for usernames.

6. User Rights

You have the right to:

  • Access, update, or delete your personal and health data.
  • Request an exported file of personal data or corrections to inaccurate information.
  • Exercise these rights by contacting us at the details below.

7. Sharing Information

We do not sell or share your data with third parties. Data is shared only with:

  • Providers, provider staff, and caregivers associated with patient care.
  • Internal systems within the app and web application for operational purposes.
  • Visitor comments may be checked through an automated spam detection service.

8. Cookies and Analytics

  • Cookies are used to analyze traffic and enhance user experience.
  • Users can manage cookies through their browser settings.

9. Data Breach Procedures

We have protocols in place to detect, report, and mitigate data breaches. In the event of a breach, affected users will be notified promptly.


10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


11. Contact Us

For questions or concerns about this Privacy Policy, contact us at: